The Results are in!

We’re very pleased to announce that the results are in for our VW Emissions fix survey! A whopping 542 VAG Group owners have responded so far. We’d like to thank everyone for their time and their overwhelming support for the articles we are running on this topic. We do try and reply to all the comments on our pages so do please fill in the survey or leave a comment on one of the many articles we have published to date.

As you can see from the results below, the survey covers a wide range of vehicle makes, ages and mileage. They represent a damning view of the criminal activity the VAG group has subjected their customer base to. We hope that the results of the survey and the increasing media attention surrounding the #VWFIXFAIL will force VW’s hand into treating their customers with the respect they quite rightly deserve.

Before we bore you with the results, lets look at some of the stats that caught our eye.

87% of owners reported issues following the fix

We’re not at all surprised that this figure is so high, and note that it takes into account that 6.6% of owners did not have the fix applied (the lucky ones!)

84% of dealers denied that the emissions fix was the cause of the reported issues (post fix)

This is a very interesting one, especially when you consider that a staggering 43.2% of owners had the entire cost of the repairs covered by VW as a “good will” payment. Why would VW provide repairs free of charge if they still deny the link between issues post fix and the fix itself? It really doesn’t add up.

The survey represents AT LEAST £103,000 in repairs (post fix)

124 owners had to pay at least £500 in repairs. The average repair was £830 with 14 owners being stung for at least £2000 each.

96.9% would not recommend having the Emissions fix applied

That speaks for itself really. We’d like to hear from you if you’re one of the few that would recommend the fix to a friend.

66.9% experienced EGR valve failure following the emissions fix

This isn’t a surprise for us. Our articles at littered with comments from disgruntled owners reporting the same problem. This could be why  the VW group currently has a lead time of over 8 weeks for replacement EGR vavles. They simply do not have enough to keep up with the demand the so called “fix” is causing.

76% of owners would not buy another VAG vehicle.

With the press finally coming around to the issues – we expect the backlash against VW group cars will see sales plummeting. Quite rightly so!

There’s more to come!

Our survey is still available for you to fill in so please do take the time to let us know your experiences. We still have over 400 comments to read through and we’ll be publishing them over the coming weeks. 

Click Survey: VW Emissions Fix. Let’s hear from you to fill in our survey


The Results

Note to Editors & Readers

We had to work very hard to collect these results. If you do wish to use the data contained below then please do get in touch. We have access to over 400 comments and countless emails and correspondence from disgruntled owners. You can reach us by email karl(at)

What make of vehicle do you own?

  • VW 64.9%
  • Audi 18.6%
  • Seat 8.5%
  • Skoda 7.9%

What is your vehicle’s engine size? (in Litres)

  • 2.0 57.7%
  • 1.6 39.1%
  • 1.2 3%

How many miles does your vehicle have on the clock?

  • 0 – 20,000 3.1%
  • 20,000 – 40,000 21.5%
  • 40,000 – 60,000 26.3%
  • 60,000 – 80,000 22.8%
  • 80,000 – 100,000 15.2%
  • 100,000 – 200,000 10.9%

What year was your vehicle manufactured? i.e. 2010

100% Between 2006 & 2014 – This accounts for all VAG vehicles which are EURO5

Have you had the emissions fix applied to your vehicle?

77.5% Responded Yes

Did you have any issues with your vehicle before the fix?

93.4% Responded No

Have you had problems with your vehicle after the fix was applied?

87% Responded Yes

How many days after the fix did your vehicle start experience issues?

  • Immediately 27.7%
  • 1 Day 7.9%
  • 2 Days 7.2%
  • 3 Days 3.2%
  • 4 – 7 Days 8.1%
  • 1 – 2 Weeks 11.4%
  • 2 Weeks to a Month 15.8%
  • Over a month 18.8%

If your vehicle needed repairs what component/s were at fault? (After the fix)

  • EGR Valve 66.9%
  • DPF 14.4%
  • Fuel System 8.8%
  • Exhaust System 5.1%
  • Unknown 25.2%

Did your dealership deny that the fix caused your vehicles issues?

84% responded Yes

How much was the fix?

  • It was provided “good will” from the manufacturer (no cost) 43.2%
  • £1 to £100 6.2%
  • £100 to £500 10.4%
  • £500 to £1000 22.7%
  • £1000 to £2000 13%
  • More than £2000 4.5%

How long did the repairs take?

  • 1 Day 29.9%
  • 2 Days 10.8%
  • 2 – 3 Days 14.7%
  • 4 – 7 Days 10.4%
  • 1 to 2 Weeks 12.9%
  • More than 2 weeks 21.2%

Would you recommend a friend to have the emissions fix applied?

96.9% Responded No

Have you joined one of the VW Legal claims groups?

  • Yes 28.8%
  • No 48.9%
  • I was unaware of any legal claimsagainst VW 22.3%

Have you joined the VW Emissions UK Facebook page

  • Yes 48.9%
  • No 23.6%
  • I was unaware of it 27.5%

Join the Facebook Group!

If you’re one of the many owners affected by the emissions fix then please do join the The Volkswagen Diesel Customer Forum (Emissions Scandal) Facebook group. – The group members and the hard working admin team work tirelessly to raise the profile of group to secure justice for those affected.

Lets hear from you

Have you been affected by the VW emissions fix? Lets hear from you in the comments below!

Read more!

If you’ve found this article helpful you might also like to read our other dieselgate – VW emissions fix articles

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